Refund Policy

Thank you for choosing TellyMax. We want you to be happy with your IPTV subscription. Please read our refund policy below, which gives you a 30-day refund window with fast processing.

Refund Time Frame

You can request a refund within 30 days of your purchase date.

Once your request is approved, we process the refund on our side within 1 hour. Depending on your bank or payment provider, it can then take a few business days for the money to appear in your account.

Refund Eligibility

To be eligible for a refund, you must meet the following conditions:

  • Your request is submitted within 30 days of buying the subscription.
  • You give a valid reason for requesting the refund.

How Refunds Are Paid

Refunds are issued to the same payment method used for the original purchase.

How to Request a Refund

  1. Contact our customer support team within the 30-day refund window.
  2. Send us your subscription details and the reason for your refund request.

Exceptions

1-month subscriptions may be subject to different refund conditions. If you are unsure, contact our support team before you buy.

Contact

If you have any questions about this refund policy, contact our customer support team at support@tellymax.ca.

Thank you for choosing TellyMax. We appreciate your trust and look forward to serving you.